Privacy Policy

Last Updated: 1/04/2026

1. Introduction

Welcome to Axiom ("we," "our," or "us"). We provide a decision-making framework and platform designed to help individuals and organizations define problems, evaluate options, and track the results of their decisions (the "Service"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and share information when you access or use our Service.

2. Information We Collect

We collect information necessary to provide and secure our Service, including:

• Account Information: Name, email address, password (securely stored), and organization details provided during registration.
• Service Data: Information you create and store within the Service, including project titles, evaluation criteria (elimination and scoring criteria), options, scores, and historical decision results.
• Billing Information: If you subscribe to a paid plan, our payment processors collect necessary billing and payment details. We do not store full credit card numbers on our servers.
• Usage Data: We automatically collect analytics regarding how you interact with the Service (e.g., login frequency, feature usage, IP address, device, and browser type) to improve platform performance.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Axiom platform.
• Authenticate your account and ensure platform security.
• Process transactions and send related billing information.
• Provide customer support and respond to inquiries.
• Analyze user behavior and trends to enhance the user experience and develop new features.

4. AI Processing within the Service

Axiom integrates AI agents to assist with tasks such as scoring options, suggesting criteria, and analyzing decisions.

• Processing: When using these features, your Service Data (such as options and criteria) may be securely transmitted to our AI subprocessors to perform the requested evaluations.
• Data Training: We do not use your private decision data to train foundational AI models without your explicit consent.

5. How We Share Your Information

We do not sell your personal data. We may share information under the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our Service (e.g., hosting via Google Cloud/Firebase Firestore, payment processing, email delivery, and analytics).
• Team Collaboration: If you are part of a Team or Organization within Axiom, your decision data, project activity, and profile information will be visible to other members of that organization in accordance with the permission settings.
• Legal Compliance: When required by law, subpoena, or to protect our rights or the safety of our users.
• Business Transfers: In connection with a merger, sale, or acquisition of our company.

6. Data Security and Storage

We implement industry-standard security measures to protect your data from unauthorized access or disclosure. Our foundational database relies on secure infrastructure (e.g., Firebase Firestore). However, no internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal and Service data as long as your account is active or needed to provide you the Service. If you choose to delete your account, we will delete or anonymize your data within a reasonable timeframe, subject to our legal and back-up retention obligations.

8. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt-out of marketing communications by following the unsubscribe link in our emails.

To exercise these rights, please contact us at support@axiomdecisions.com.

9. Changes to this Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

support@axiomdecisions.com